FAQ

Organization

Who are we?

Hope Carrier is under the umbrella of Hope Global – an international nonprofit organization focused on educating the poor and alleviating poverty. Hope Carrier was created for two purposes – to ensure children are provided with resources that allow them to go to school and given the opportunity to learn about Jesus.

Tax Exempt

Is my purchase a charitable donation?

Every purchase made on the Hope Carrier website is a tax-deductible donation in the United States and Australia. Once the purchase is complete, the buyer will receive a tax receipt via email.

Distribution

Where do Hope Carrier backpacks go?

Hope Carrier backpacks are distributed in India, Thailand and South Africa.

Product

Where do the products in the backpack come from?

Every product we distribute is sourced locally. This is an important element of our goal to alleviate poverty and create jobs in poor communities.

Why send a backpack to a child?

Education is the bedrock of all thriving communities around the world. In the developing world, poor families cannot afford to provide the necessary items to attend school such as a backpack, school supplies or a uniform. This gift of a backpack filled with school supplies allows children to attend school and open the door to a successful, stable life.

Where are the backpacks made?

Every Hope Carrier bag is manufactured in India. We partner with local suppliers who employ women, offer a fair wage and guarantee a safe working environment.

Shipping

How will I know the backpack has been delivered?

Hope Carrier backpacks are delivered by a local volunteer in each region of distribution. Once the item has been delivered, you will receive an email confirming a child has received the backpack you purchased for them. Our distributions occur regularly and we estimate roughly 30 days from the time you purchase a backpack to it being in the hands of a child. Please know that this period may be longer, and we guarantee a delivery within 90 days of purchase.

How long does it take for a backpack to reach a child?

Children receive our backpacks through organized distributions. These distributions occur regularly and we estimate roughly 30 days from the time you purchase a backpack to it being in the hands of a child. Please know that this period may be longer, and we guarantee a delivery within 90 days of purchase.

Payment

How can I pay?

This website accepts all major credit cards and PayPal.

Didn't find your answer?

Get in Touch